Refund & Cancellation Policy

Last updated: 18 October 2026

Scope

This policy applies to payments for Vasool All In One software subscriptions and licenses, not to customer loan repayments recorded by users.

When refund requests are reviewed

Refund requests are assessed case by case for a suspected duplicate payment, a payment that failed or was charged without the corresponding service being delivered, or a license activation problem. Submitting a request does not automatically approve a refund.

How to request help

Email expenseallinone@gmail.com  |  WhatsApp: +917907165919 with your registered account identifier, transaction/payment reference, payment date, amount and a description of the issue. Avoid sharing OTPs, card numbers, passwords or CVV.

Investigation and resolution

We review the payment status and license activation records. Depending on the verified circumstances, the outcome may include activating or restoring the license, correcting a duplicate charge, or approving an appropriate refund. We will communicate the decision through support.

Cancellation and renewals

For a cancellation or renewal-related question, contact support. Cancellation does not by itself guarantee a refund of an already completed license payment. Any future automatic renewal, if offered, must be shown with its terms before consent.

Refund method and timing

If a refund is approved, we will share the applicable processing details. The payment provider and banking network may affect how and when funds reach the original payment method. No fixed refund timeline is promised on this page.

Unresolved issues

If you believe a charge or activation outcome is incorrect, reply to the support conversation with the reference and supporting details so it can be reviewed again.

Contact us

For help or questions about this policy: expenseallinone@gmail.com  |  WhatsApp: +917907165919.